Reopening Hair and Nail Salons: How to Protect Against COVID-19

Barbershops, hair and nail salons, and other similar personal services businesses have been significantly impacted by the COVID-19 pandemic, and must address substantial customer and employee hesitation due to the intimate nature of these services.

As restrictions ease on shelter-in-place and stay-at-home orders, hair and nail salons are faced with a unique set of challenges in reopening and protecting employees and customers while performing close-contact services. Even further, many states view these businesses as “non-essential,” meaning that many of these businesses are in the early days of learning how to adjust to the business concerns of COVID-19.

Just a few common questions facing these businesses include:

  • How can we adjust our hair or nail services to protect our customers from COVID-19?
  • How do we assure our customers that we are doing all we can to protect them?
  • What do we do if a customer or employee is sick or not following guidelines?

With these questions in mind, AIHA has created this “Reopening: Guidance for Hair and Nail Salons” guide to offer practical advice for hair and nail salon owners—as well as employees and customers—to reduce the risk of transmitting COVID-19. The guidance borrows from the latest advice given by the Centers for Disease Control and Prevention (CDC), as well as expert advice from other leading health, government, and personal services industry organizations.

Reopening hair and nail salons requires a multi-faceted approach that challenges owners to reinvent the way that these businesses operate and how customers receive their services. These reopening guidelines share actionable steps to protect personal service employees and customers, including the following:

What hair and nail salon owners should do to protect themselves and their customers from COVID-19

  • Strategies to enable physical distancing in hair and nail salons, including limiting the number of customers in the shop at one time, establishing a new waiting-room process, and enabling pre-pay or self-checkout systems
  • Ways to minimize facial contact, including wearing a face shield or installing a plastic partition between employees and clients
  • COVID-19 sanitation and disinfection procedures for scissors, razors, towels, and other hair and nail salon equipment, as well as salon chairs/seats and common areas like a payment station
  • Best practices for sanitizing and limiting customer risks associated with hair or nail salon restrooms, including signage to post and ways to implement touch-free systems
  • Training suggestions for employees so they know how to properly protect themselves and their customers from COVID-19

What hair and nail salon employees and customers can do to minimize the transmission of COVID-19

  • Recommended PPE for hair and nail salon employees and customers
  • Self-monitoring practices and how to know if you should reschedule a hair or nail salon appointment
  • Strategies for safely entering and leaving a hair or nail salon
  • What to do if you need to sneeze or cough while inside a business

Download our “Reopening: Guidance for Hair and Nail Salons” guidance document today to learn how to safely reopen your hair or nail salon business.